WASHINGTON--(BUSINESS WIRE)--ChurnZero, a leading Customer Success software platform, today announced it has earned the TrustRadius 2022 Most Loved Award, as well as G2’s 2022 Best Software Award.

Considering customer success software for your company, but not sure where to begin? Are you worried about how long it will take to get time to value? I have implemented customer success software four ...

According to the report, "Developed with an integrated, schema-less data model, Totango's SuccessBLOC programs endeavor to provide more flexibility for journey orchestration, reporting, and portfolio ...

NEW YORK--(BUSINESS WIRE)--The second paragraph of the release should read: Catalyst has already booked prominent industry leaders to speak at the event, including Tom Ronen, Head of CS and Monday.com ...

Freshworks Inc. ( www.Freshworks.com ), a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...

Integrating the concept of customer success into daily operations will improve customer retention. When the first software-as-a-service (SaaS) solutions debuted in the late 1990s, the nature of ...

Any job search platform these days will show there are thousands of customer success (CS) positions waiting to be filled. According to research by Gainsight, a customer success software platform, ...

There’s a lot of focus from B2B companies on acquiring customers and collecting their information using a CRM or customer data platform. But there’s perhaps less emphasis placed on keeping existing ...

New York, New York, Oct. 09, 2025 (GLOBE NEWSWIRE) -- Totango, the leader in customer revenue retention and expansion, today announced it has been named a Leader in The Forrester Wave™: Customer ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More It’s no secret that prioritizing customer success ties directly to ...

Forbes contributors publish independent expert analyses and insights. Serenity Gibbons is a business consultant who covers entrepreneurs. This article is more than 6 years old. For all the buzz ...

If you walk into any tech office these days, you’re far more likely to see a team of dedicated customer success managers than account managers. Within the last decade or so, for many companies, ...